Cleanliness is was perfect and staff are quite polite. However, Location is difficult to get to by bus from Heathrow Airport. Except by taxi or if you stopped at Raddison blu and walked 4 mins to the hotel.
Breakfast buffet could be better, I didn’t see much salads or veg options on display. Also waffles were too sweet and tough and chunky as scones.
English comments below
千萬不要相信房間照片 我們預訂了豪華特大床房 照片上顯示浴室內有浴缸 但我們入住時發現只有花灑 並沒有浴缸 打到前台詢問時 才告知我們浴缸房間已經售罄 不能幫我們安排到其他房間 這是明顯的欺騙 圖片上並沒有顯示房間有花灑類型的房間 我預訂這房間就是為了泡澡 但前台職員並沒有積極處理 還顯得不耐煩
Don't trust the room photos. We booked a King Room and the photos showed a bathtub in the bathroom. When we checked in, we only found a shower with no bathtub. When we called the front desk, we were told that the room with a bathtub was sold out and we couldn't be accommodated in another room. This is an obvious mis-selling. The photos didn't show bathrooms without bathtubs. I booked this room specifically for a bathtub, but the front desk staff didn't actively address the issue and seemed impatient.
beaconlai
家庭出遊
豪華兩張雙人床房
入住於2025年07月
3.2
評價於:2025年08月01日
航班無法正常因此入住,入住前台沒人需要呼叫,入住後説需不需要早餐,我説含早的,最後才看到了,感覺reception 很不專業。
酒店沒有拖鞋,打電話問前台,竟然説“ran out”,我説,你們是酒店連拖鞋都沒了? “are you kidding me?” 對方竟然理直氣壯的説,“yes。”
The staff was invaluable and friendly. The rooms are spacious and clean. The open plan area is inviting to lounge around and have a drink or bite to eat.
The sauna and steam room were great for unwinding after a long 訂房網站, and the food was reasonably priced and good quality. The location is not hard to get to, but a long walk from Hayes and Harlington station should you get the Elizabeth line. You would need a taxi or bus to access the hotel.
訪客用戶
獨自出遊
豪華特大床房
入住於2025年03月
3.0
評價於:2025年03月28日
very expensive what it is. The fact they charge you extra for internet on top of your room fee is unbelievable. Pure corporate greed
Also they advertise airport pick up but they actually don’t offer this service and is £35 in an uber to get there.
訪客用戶
家庭出遊
行政特大床房
入住於2025年06月
5.0
超讚
評價於:2025年07月09日
The Hotel location is just next to Heathrow Airport. Perfect for early morning flight from Heathrow. Had an Indian restaurant in the adjacent hotel which is just next building. Breakfast was good and had A la carte options.
Cleanliness is was perfect and staff are quite polite. However, Location is difficult to get to by bus from Heathrow Airport. Except by taxi or if you stopped at Raddison blu and walked 4 mins to the hotel.
Breakfast buffet could be better, I didn’t see much salads or veg options on display. Also waffles were too sweet and tough and chunky as scones.
English comments below
千萬不要相信房間照片 我們預訂了豪華特大床房 照片上顯示浴室內有浴缸 但我們入住時發現只有花灑 並沒有浴缸 打到前台詢問時 才告知我們浴缸房間已經售罄 不能幫我們安排到其他房間 這是明顯的欺騙 圖片上並沒有顯示房間有花灑類型的房間 我預訂這房間就是為了泡澡 但前台職員並沒有積極處理 還顯得不耐煩
Don't trust the room photos. We booked a King Room and the photos showed a bathtub in the bathroom. When we checked in, we only found a shower with no bathtub. When we called the front desk, we were told that the room with a bathtub was sold out and we couldn't be accommodated in another room. This is an obvious mis-selling. The photos didn't show bathrooms without bathtubs. I booked this room specifically for a bathtub, but the front desk staff didn't actively address the issue and seemed impatient.
beaconlai
家庭出遊 豪華兩張雙人床房
入住於2025年07月
3.2
評價於:2025年08月01日
航班無法正常因此入住,入住前台沒人需要呼叫,入住後説需不需要早餐,我説含早的,最後才看到了,感覺reception 很不專業。
酒店沒有拖鞋,打電話問前台,竟然説“ran out”,我説,你們是酒店連拖鞋都沒了? “are you kidding me?” 對方竟然理直氣壯的説,“yes。”
The staff was invaluable and friendly. The rooms are spacious and clean. The open plan area is inviting to lounge around and have a drink or bite to eat.
The sauna and steam room were great for unwinding after a long 訂房網站, and the food was reasonably priced and good quality. The location is not hard to get to, but a long walk from Hayes and Harlington station should you get the Elizabeth line. You would need a taxi or bus to access the hotel.
訪客用戶
獨自出遊 豪華特大床房
入住於2025年03月
3.0
評價於:2025年03月28日
very expensive what it is. The fact they charge you extra for internet on top of your room fee is unbelievable. Pure corporate greed
Also they advertise airport pick up but they actually don’t offer this service and is £35 in an uber to get there.
訪客用戶
家庭出遊 行政特大床房
入住於2025年06月
5.0
超讚
評價於:2025年07月09日
The Hotel location is just next to Heathrow Airport. Perfect for early morning flight from Heathrow. Had an Indian restaurant in the adjacent hotel which is just next building. Breakfast was good and had A la carte options.
M14923****
家庭出遊
豪華兩張雙人床房
入住於2025年08月
訪客用戶
獨自出遊
豪華特大床房
入住於2025年09月
_M1560823****
獨自出遊
豪華特大床房
入住於2025年09月
M441281****
夫妻/情侶出遊
豪華特大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
豪華特大床房
入住於2025年08月
beaconlai
家庭出遊
豪華兩張雙人床房
入住於2025年07月
_yt11828****
商務出差
高級特大床房
入住於2025年06月
訪客用戶
商務出差
豪華特大床房
入住於2025年02月
訪客用戶
獨自出遊
豪華特大床房
入住於2025年03月
訪客用戶
家庭出遊
行政特大床房
入住於2025年06月
M14923****
家庭出遊 豪華兩張雙人床房
入住於2025年08月
訪客用戶
獨自出遊 豪華特大床房
入住於2025年09月
_M1560823****
獨自出遊 豪華特大床房
入住於2025年09月
M441281****
夫妻/情侶出遊 豪華特大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 豪華特大床房
入住於2025年08月
beaconlai
家庭出遊 豪華兩張雙人床房
入住於2025年07月
_yt11828****
商務出差 高級特大床房
入住於2025年06月
訪客用戶
商務出差 豪華特大床房
入住於2025年02月
訪客用戶
獨自出遊 豪華特大床房
入住於2025年03月
訪客用戶
家庭出遊 行政特大床房
入住於2025年06月